Greenxagon Store Credit

GXG CASH BACK.jpgWHAT IS GXG CREDIT
GXG Credit is a virtual currency that can be used to pay for your purchases from the Greenxagon Online Store.
It's easy to get and easy to use. GXG Credit is non-transferable, cannot be exchanged for cash, and cannot be used outside of the Greenxagon Online Store.
You can view your Credit balance by clicking on "My Account" after logging in.
The currency of your GXG Credit will be the same currency that you choose to pay with.


HOW TO GET GXG CREDIT
Customers will receive 2% of their total purchase value in GXG Credit after an successful purchase made.

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HOW TO USE GXG CREDIT
You can choose to use your GXG Credit during checkout. If the amount of your available GXG Credit is less than your total order amount (excluding shipping fees), you can pay the difference with one of our payment methods.


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Frequently Asked Questions

How can I get GXG Credit?
You can get GXG Credit by SIGN UP an account and placing an order at the Greenxagon Online Store.

How do I get 2% of my total purchase value back in GXG Credit?
Customers will receive 2% of their total purchase value in GXG Credit after an successful purchase made.

Can I get GXG Credit if I purchase a product using coupons or GXG Credit?
If you purchase a product using vouchers or GXG Credit, you will not be eligible to receive 2% of your total purchase value back. For example, if a customer uses a RM50 coupon on a RM200 order, they will only receive 2% in GXG Credit for the remaining RM150, which is equal to RM3.00 in GXG Credit.

Can I still obtain GXG Credit if I cancel my order?
GXG Credit obtained from refunded orders will become invalid. If the GXG Credit is added to your account, the system will automatically deduct the amount from your account. Greenxagon Marketing Sdn Bhd reserves the right to withdraw all GXG Credit obtained from fraudulent orders.

When can I use the GXG Credit I have earned from a purchase?
GXG Credit will be available to use for your next purchase.

Is there any limit to the amount of GXG Credit used during purchase?
No. GXG Credit can be used to buy any of the products on the Greenxagon Online Store (shipping costs excluded).

If I use GXG Credit to place an order and then cancel it, can I get a refund of my GXG Credit?
If an order is placed using GXG Credit and is then canceled, the GXG Credit will only be refunded once the entire cancellation process is complete. If you have any questions, please contact online.greenxagon@gmail.com